Question 1

What is ISO 9001 Training?

Accepted Answer

ISO 9001 training involves training programs designed to equip auditors and other Quality Management professionals with the necessary skills and knowledge to audit Quality Management Systems (QMS) and ensure their compliance with ISO 9001 standards.

Question 2

What are My Options for ISO 9001 Training?

Accepted Answer

ISO 9001 training is a training program designed to equip auditors and other quality management professionals with the knowledge and skills required in developing, implementing, and maintaining a Quality Management System compliant with the requirements of ISO 9001.

Question 3

What is ISO 9001 Certification?

Accepted Answer

An ISO 9001 certification issued by an accredited Certification Body serves as proof that an organization has implemented and is maintaining a quality management system that meets the requirements of ISO 9001:2015.

Question 4

Who should get ISO 9001 Certification?

Accepted Answer

Organizations, regardless of the industry they specialize in or the region in which they operate, can all benefit from having a formal Quality Management System compliant with the requirements of ISO 9001. Aiming for ISO 9001 certification is therefore recommended whenever possible.

Question 5

What are the benefits of ISO 9001 Certification?

Accepted Answer

Having a quality management system that compliant with the requirements of ISO 9001 can enjoy the following benefits:

Management systems become more efficient, consistent, and reliable.
Continual Improvement is driven by reliable metrics (statistics).
Organized management: An organization certified to the Standard is managed in a standard and structured way
Clarity of Purpose: Staff are clear as to their responsibilities, authorities, and accountabilities
Processes and procedures suited to the Mission and strategic objectives you have set for the organization.
Internal audits to monitor compliance with requirements and highlight deficiencies.
Corrective actions to prevent recurrence of errors – try to make mistakes only once, if at all.
Informed Board of directors knowing that the organization is focused on strategic objectives while satisfying customers, and planning and acting to address future challenges.
Management satisfaction knowing that the organization is functioning in line with strategic objectives and satisfying customers.
Minimal costs for maximum gain: the costs of maintaining certification are minimal compared to the potential created by having an ISO 9001 compliant Quality Management System.
Reduce errors: Fewer costly errors, less rework, replacement of goods and/or services, and increased productivity.
Fewer customer complaints as fewer errors occur.
Better retention of customers: again, a consequence of reduced errors.
Management performance improved as less time spent apologizing to customers and managing the unnecessary repetition of work.

Question 6

Is ISO 9001 Certification Mandatory?

Accepted Answer

Yes and No. In many cases, ISO 9001 Certification is not mandatory but can be a useful tool to add credibility, by demonstrating that your product or service meets the expectations of your customers. For some industries, certification is a legal or contractual requirement.

Question 7

Is ISO 9001 Training Mandatory?

Accepted Answer

The training of a Management Representative or others with day-to-day responsibility to maintain a QMS is NOT mandatory. Training is implied as part of developing competence but not a specific stand-alone requirement.

Training is also not required for internal auditors. However, effective internal audits are essential to doing a professional job in maintaining your QMS, preparing for Certification Body audit, and continuously improving your organization’s quality processes.

Question 8

What kinds of ISO 14001 Training Courses are Available?

Accepted Answer

Conventional classroom-based ISO 9001 auditor courses usually limit you to two choices. These are a 2-day internal auditor course or a 5-day lead auditor course.

Sometimes, this makes selecting an appropriate ISO 9001 course a bit challenging.

With deGRANDSON’s e-Training programs that allow you to enroll in online courses that you can take anytime and anywhere you want, you have additional options to choose from so you can pick the one that fits your needs best.

In addition to our ISO 9001 internal auditor and lead auditor courses, deGRANDSON also offers a lead implementer course for those who want to become a QMS consultant, an extension course for those who want to add ISO 9001 to their existing internal or lead auditor certification, and a conversion course for those who want to upgrade their current ISO 9001 certification to the latest standard.

For more detailed information, check out our answers to 20 frequently asked questions about ISO 9001.

Question 9

How Do You Get ISO 9001 Certification?

Accepted Answer

Certificates are issued by CABs after they have gone through an ISO Certification process. This is based on a comprehensive 2-stage audit (itself based on the auditing standard, ISO 19011), that involves a review of documentation and an independent on-site audit.

The CAB gathers and documents objective evidence of compliance with the requirements of ISO 9001. After the CAB has confirmed that all the requirements of the ISO 9001 Standard have been implemented and are being maintained, a Certificate is issued as is permission to use logos to publicize the fact.

Question 10

I want ISO 9001:2015 Internal Auditor Certification, which course should I take?

Accepted Answer

This ISO 9001:2015 Internal Auditor Certification course is the course you need to carry out effective QMS internal audits.

Question 11

I'm newly responsible for my organization's QMS, which course should I take?

Accepted Answer

If you are a Management Representative or something similar, and don’t feel confident about ISO 9001:2015, this ISO 9001 Lead Implementer course is for you. See what an efficient and effective QMS looks like here.

Question 12

I'm a QMS Lead Auditor and I want to upgrade to the new standard, which course should I take?

Accepted Answer

You'll be an ISO 9001:2015 Lead Auditor with this 25-hour Conversion Course.

Question 13

I want to become an ISO 9001:2015 Lead Auditor, which course should I take?

Accepted Answer

This 24-hour Extension Course is the ISO 9001 training you require to become a certified ISO 9001:2015 Lead Auditor.

Question 14

I want ISO 9001:2015 Lead Auditor Certification, which course should I take?

Accepted Answer

Take this Lead Auditor course if you need an in-depth knowledge of ISO 9001: 2015. This is the certification you need if you hope to audit for a Certification Body.

Question 15

I want to be a QMS Consultant, which course should you take?

Accepted Answer

The ISO 9001 Lead Implementer Certification course is what you need. This includes the 33-step Path to Certification, a 100+ page ISO 9001: 2015 Implementation Handbook, sample SOPs, and record forms.

It also comes with examples of audit schedules, management review agendas, and environmental programmes. Loads of practical tips and materials that can be helpful to a new QMS consultant are included as well.

Question 16

I'm a QMS Internal Auditor and need to learn about the revised ISO 9001 Standard, which course should I take?

Accepted Answer

The ISO 9001 Lead Implementer Certification course is what you need. This includes the 33-step Path to Certification, a 100+ page ISO 9001: 2015 Implementation Handbook, sample SOPs, and record forms.

It also comes with examples of audit schedules, management review agendas, and environmental programmes. Loads of practical tips and materials that can be helpful to a new QMS consultant are included as well.

Question 17

I'm already an Internal Auditor and I'd like to add ISO 9001:2015 to my auditor certification, which course should I take?

Accepted Answer

With this 8-hour Extension Course, you will become a certified ISO 9001 Internal Auditor

Select your ISO 9001:2015 Auditor Course

INFOGRAPHIC: ISO 9001 Course Selection

ISO 9001 Auditor Training is not mandatory? But untrained means unprepared

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